Privacy Policy

What we collect

Account and profile. When you sign in we receive your name, email address, and profile picture from our authentication provider, Clerk.

Your content. Everything you create in DaggerHub: characters, campaigns, encounters, homebrew, dice rolls, and stream overlays. It is stored in our database provider, Convex, and is only shown to you and people you share it with.

Payment records. If you take the Adventurer plan, our billing provider Paddle keeps your payment details and invoices. DaggerHub only sees your plan status and, where Paddle provides it, your customer email. We never see or store your card number.

Error reports and session replay. We may record a small sample of sessions to diagnose bugs — your clicks, the pages you visit, and text you type, with sensitive fields masked. We also collect error details and enough context to diagnose them, such as the page you were on and your browser, while error reporting is switched on.

What we don't collect

We don't use advertising trackers, profiling cookies, or third-party analytics that follow you across the web. We don't sell your data, and we don't hand it to advertisers.

Why we use it

• To run the service: sign you in, store and show your content, and enforce plan limits.
• To take payment and manage your Adventurer subscription through Paddle.
• To find and fix bugs.
• To respond to support requests you send us.
• Where the law requires it, to answer legal requests from regulators or courts.

Who we share it with

We rely on a handful of providers to run a small site: Clerk (accounts), Convex (database), Paddle (billing), Cloudflare (hosting), and, when enabled, Sentry (error reporting). Each is given only the data it needs, and each has its own privacy policy. We don't share your data with anyone else except when the law requires it or you ask us to.

How long we keep it

We keep your account and content for as long as your account is open. If you delete your account, we remove them. Billing records are kept as long as Paddle needs for tax and invoices; that is a legal requirement, not ours. Error reports are kept briefly and then discarded.

Where it's stored

Your data lives with the providers above. They process it in the regions they operate, which can include the United States and the European Union. We follow industry-standard practices and treat your data carefully, wherever it is held.

Your rights

You can ask us at any time to see a copy of the data we hold about you, correct it, or delete it and your account. You can also export your characters from the app whenever you like. Contact us at hello@daggerhub.com and we will action reasonable requests. We may need to confirm the request comes from you first.

Changes to this policy

If this policy changes in a way that matters, we'll post the updated version here and note the new effective date. Continued use of DaggerHub after that means you accept the updated policy.

Contact

Questions about this policy go to hello@daggerhub.com.